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Who am I?

My name is Angelo Papiccio and I have worked in the IT industry for more than 20 years. During that time I have worked for both small IT outsourcing companies specialising in Accounting, Mining and Law firms through to large organisations like FAI Insurance, Orbital Engine Company (multi national) and most recently RAC of WA.

During that time I have specialised in Microsoft technologies, especially Active Directory Services and Exchange email servers. Some other Microsoft technologies I have been responsible for either implementing or managing are

  • System Centre Operations Manager (SCOM)
  • System Centre Configuration Manager (SCCM)
  • SharePoint Services / Portal
  • Windows Desktop Operating systems (from Win 3.0 through to Windows 10 Preview)
  • Windows Servwr Operating Systems (from Win NT through to Windows 2012 R2)
  • SQL Server 2005, 2008, 2012
  • Lync 2013
  • Office 365 Small Business

But the fun doesn’t stop there. Being a bit of a geek (yeah OK a lot of a geek) I have also dipped my toes into Linux operating systems and Apple Mac as well. I have hosted my own FTP and web servers using apache and other SSH tools.’

I have also been actively involved in different Virtualisation technologies such as VMware as well as MS Hyper V.

Why am I doing this?

I am still actively working for RAC (a company I have a great deal of respect for, check out my blog for more information on that). So why am I doing this on the side?

Because I think I can supply a service that is missingto the average family. There are lots of computer stores you take your PC in for repairs and some that come to your house. But what if all you need is some help or advise? What if you would like to get help but can’t be bothered to take the PC in to the shop or have a stranger come into your house? Thats where I come in. Online Live Support.